Terrible, terrible, terrible. I've been here before with a comparably sized group of about 30 people and had good service and good drink. Not so on a recent Friday night (venue had extended happy hour for us so it's not like they didn't know we were coming).
I spot a guy and some space at the end of the bar opposite the entrance so make my way over there. Wait patiently with him until female bartender brings him his drink and asks me what I want. What kind of bourbons do you have? Her response is to walk away and return to the other side of the bar and take some orders and make some some drinks. When she makes her way back to me, she asks me again what I want. I repeat my question and this time I get an answer albeit a pretty unsatisfactory one. Waves her hand towards the high shelves behind her. All I see (and can read) is Makers and Jack. But what's that bottle behind? She has to pull it down because she is so unfamiliar with her stock. Makers 46. And her reaction is to walk away again. Finally comes back and I give my instructions; you know them by now.
She pours some whiskey into a rocks glass with ice and I think that's what she's going to mix cocktail in. But she just places it in front of me. Oh, I asked for straight up and for a manhattan (vermouth). She insists she put vermouth in it. So she pours the whiskey into a cocktail glass and of course it doesn't fill up all the way. So she just pours more (room temperature) whiskey into the glass and doesn't add more vermouth and, as you can tell, still doesn't fill up the glass. She has lemons on the bar but apparently has no idea how to make a twist. Just put a cherry in it and we'll call it a day. I get the check ($14.50), no water. Can I have a really large glass of water. I get a rocks glass. The guy, meanwhile, is practically snorting his drink out of his nose because he is finding this so funny.
So we spot an empty table in the corner and have a very pleasant chat. The some drunk comes over to flirt with the attractive Asian women next to me and they are having none of it, bangs into our table, and knocks my drink to the ground. Broken glass on the floor and half a drink on my skirt.
Terrible, terrible, terrible. I'm done and get out of there as quickly as I can.